Privacy policy
This Privacy Policy explains how Webinarum collects and uses personal data and how Clients and Participants can exercise their rights. Webinarum is an informational website for the MyOwnConference webinar platform, operated by Akovana UAB. Registration, user accounts, and webinar rooms are provided through the MyOwnConference platform at myownconference.com.
§ 1. General information
We take data security seriously and are committed to protecting the personal data you share with us. We collect only the information we need to provide our services, such as your name or chosen display name, email address, encrypted password, and IP address. Data collected through both the Webinarum website and the MyOwnConference platform is managed by Akovana UAB as the data controller.
We follow the General Data Protection Regulation, also known as GDPR, Regulation 2016/679 of the European Parliament and Council dated 27 April 2016, which governs the protection and movement of personal data in the European Union.
Your personal data is managed by Akovana UAB located at Didzioji Street 18, 01128, Vilnius, Lithuania. Akovana UAB operates both Webinarum and the MyOwnConference webinar platform.
We recommend checking this Privacy Policy from time to time because we may update it as our services evolve.
§ 2. Data we collect
1.1. When you visit our website, use your account, or join webinar rooms, we collect limited information to operate the service and keep it reliable.
1.2. This includes details like your last visit time and your saved settings in your account and webinar rooms.
1.3. We aim to minimize data collection and gather only what is necessary for service quality.
1.4. We collect and process personal data to do the following.
1.4.1. Provide and maintain the Webinarum service. 1.4.2. Send product updates or promotional messages only if you have given consent.
1.5. Depending on how you use Webinarum, we may collect the following.
1.5.1. Your real first and last name if you choose to provide it. 1.5.2. Your email address for login and service communication. 1.5.3. Company details and billing information if you pay on behalf of a business. 1.5.4. Any additional information you share voluntarily through support or by request when you clearly consent to its processing.
§ 3. How we process your data
2.1. We use your personal data to operate webinars, automated webinars, live streams, web conferences, and related features.
2.2. We do not use your information for other purposes unless you give explicit consent at registration or through direct communication with us.
2.3. If you opt in, we may send you news and promotional information about our products and services and track basic engagement with those messages.
2.4. Access to your personal data is limited to staff and support specialists who need it to run the service and assist you.
§3 Data of attendees and event participants
3.1. Webinarum does not control the attendee data that a Client collects for their events, such as job titles, phone numbers, or location details.
3.2. The Client who hosts the webinar acts as the data controller for attendee information.
3.3. Webinarum stores and processes attendee data only on the Clientʼs instructions and as a data processor under GDPR.
3.4. We do not use attendee data for our own purposes and we do not share it with third parties. We may provide technical support when the Client authorizes us to do so.
3.5. Attendees may request access, updates, or deletion of their attendee data through the webinar organizer.
3.6. If an attendee needs help identifying the organizer, they can contact our privacy team at privacy@webinarum.com.
§ 4. Your rights
4.1. We work to keep the personal data we process accurate and up to date.
4.2. If your information is incorrect or outdated, you can update it.
4.3. You can make changes in the Profile section of your account or by emailing privacy@webinarum.com.
4.4. You may delete your personal data by deleting your account in the Profile section or by emailing us.
4.5. Account deletion happens immediately.
4.6. After deletion, your account and all related data cannot be restored, including uploaded files, webinar settings, and event history.
4.7. If you stop using Webinarum and do not delete your account, we will remove your personal data within 180 days after your last activity, unless we must keep certain records for legal reasons.
§ 5. Cookies and similar technologies
5.1. Webinarum does not use tracking cookies for advertising or analytics on our website.
5.2. To ensure the platform works correctly, we may use minimal session related storage in your browser during login and webinar use.
5.3. Our support chat provider Crisp may place its own cookies to keep the chat working and to remember your support session.
5.4. You can control cookies through your browser settings. Disabling cookies may affect login or chat functionality.
5.5. Crisp cookies do not give us access to your payment data and are used only for customer support purposes.
§6 Payments and third party processors
6.1. Webinarum does not store or process your card details.
6.2. Payments are handled by Paysera or PayPal, and you are temporarily redirected to their secure checkout pages.
6.3. These providers may place their own cookies and process your data under their own policies.
6.4. For details, review Paysera and PayPal privacy and cookie policies on their websites.
§ 6. Use of email addresses
7.1. No internet transmission is fully secure, so sending us an email always involves some risk.
7.2. If you share your email address with us, you do so knowingly.
7.3. We may use your email to send service messages that are necessary for your account or events.
7.4. We send marketing or promotional emails only if you have opted in.
7.5. You can opt out anytime using the unsubscribe link, your account settings, or by emailing privacy@webinarum.com.
7.6. Even if you opt out of marketing, we may still send important service and policy updates.
§ 7. Security measures
8.1. Our data centers meet TIER III standards and are located within the European Union.
8.2. This provides strong physical and operational protection for stored data.
8.3. We use TLS encryption for data in transit between you and our platform and between our internal systems.
8.4. We protect access with modern SSL certificates and secure transmission channels.
8.5. Webinar video and audio streams are encrypted during delivery.
8.6. We maintain technical and organizational safeguards to prevent loss, unauthorized access, misuse, alteration, or disclosure.
8.7. Employees with access to personal data sign confidentiality agreements before starting work.
8.8. We do not request or store payment card details.
8.9. Payment processors receive and secure payment data in their own systems under their own compliance rules.
8.10. Our website may contain links to third party sites. Their privacy practices are not covered by this policy, so please review their policies separately.
8.11. If you use CTA banners, logos, or sales buttons in your webinar room, you decide which external sites attendees are sent to.
§ 8. Sharing data with third parties
9.1. We do not sell or rent your personal data.
9.2. We may disclose personal data when required by law or a valid request from a competent authority.
9.3. We may also disclose data as part of business transactions such as a merger, acquisition, or asset sale, and in that case the recipient must protect data to the same standard we do.
§ 9. Contacting our privacy team
10.1. If you have questions about this policy, GDPR, or how we handle your data, contact us anytime.
10.2. Email our privacy team at privacy@webinarum.com.
§ 10. Updates to this policy
11.1. We may update this Privacy Policy as our services or legal requirements change.
11.2. It is your responsibility to review updates when they are posted.
11.3. If changes are significant, we will notify users through a clear website notice or by email.
Frequently Asked Questions
Your data is in your control
See what data we collect, how it is used, and how you can manage your settings